We're always looking to work with exceptional individuals and welcome all inquiries for careers with By Lucia 

Current Hires as of October 2025: 

Director of Ecommerce – Part time with view to full time after 2 month trial
Hybrid (Melbourne)

By Lucia is scaling fast. Our ecommerce experience is the heartbeat of the brand, and we’re looking for someone to own it. This role is all about making sure our site converts, engages, and grows. Your North Star: Revenue per Session (RPS).

What You’ll Do

• Conversion & CRO – Run A/B tests on product pages, collections, and checkout; strip friction; add education modules like styling guides to build trust. Design and develop new collection and product landing pages for testing. 
  
  
• Merchandising & On-Site Selling – Own product presentation through bundles, “stack & save” offers, curated collections, cross-sells and upsells. Keep the site aligned with launches, promos, and campaigns
  
  
• Content Integration – Work with the content team to refresh PDPs weekly with Photoshoot, UGC, TikToks, and new creative. Ensure on-site assets match what customers see in ads and socials
  
  
• Analytics & Reporting – Build dashboards tracking RPS, conversion, AOV, funnel health. Run a weekly “site health” review and translate insights into tests and changes
  
  
• Cross-Team Connector – Sync with creative, media buying, and ops so the site reflects campaigns and stock in real time.

Who We’re Looking For

• Shopify expert with CRO/ecommerce experience. Ideally some development experience + design eye
  
  
• Equal parts data-driven and creative — you know when to test and when to ship
  
  
• Scrappy, experimental, and fast-moving
  
  
• Comfortable in a founder-led, creative, high-energy environment
  
  
• Background in fashion/jewellery/beauty ecommerce a bonus
  
  
• Strong eye for merchandising and content that drives buying decisions.

What You’ll Get

• Direct impact: your work will move the needle on growth
  
  
• Remote work flexibility with some time in our St Kilda, Melbourne studio.
  
  
• A creative, collaborative team that values speed and ownership
  
  
• Jewellery perks.
  
  
• Competitive compensation package.
  
  
• Room for professional growth and development as the brand scales including international travel. 

Please contact us via our contact page or email c o n t a c t @ b y l u c i a . c o

Operations & Quality Control Coordinator - Part Time Hybrid 

We’re scaling rapidly across e-commerce and retail. We’re creative at heart but now at the point where product quality, supply chain, and operations need dedicated focus. Our team is looking for a detail-driven operator to help us level up.

What You’ll Do

• Quality Control – Audit and improve jewellery product quality, develop checklists/standards, manage golden samples, and reduce defects.

• Supplier Management – Liaise with Chinese and international factories, ensure timelines are met, negotiate terms, and hold suppliers accountable.

• Inventory & Logistics – Forecast stock, manage re-orders, coordinate freight forwarders, and maintain Shopify/3PL accuracy.

• Systems & Processes – Document SOPs, streamline workflows, and oversee VA execution.

• Problem Solving – Anticipate operational issues before they occur, suggest fixes, and keep projects moving.

Who We're Looking For

• Detail-obsessed, organised, and proactive.

• Experience in supply chain, operations, or QC (fashion, consumer goods, jewellery, or manufacturing).

• Strong with spreadsheets, data, and workflow organisation.

• Comfortable working in a creative, fast-moving founder-led environment.

• Excellent communicator; able to work with overseas suppliers (Mandarin a bonus but not required).

• Enjoy taking ownership and building systems that scale.
  

• Mandarin Speaking preferred 

What You'll Get 

Remote work flexibility with some time in our Melbourne, Australia studio and travel including international
Opportunity to help shape the growth of an exciting brand
Collaborative, creative work environment
Competitive compensation package
Room for professional growth and development

Please contact us via our contact page or email c o n t a c t @ b y l u c i a . c o

Studio Jewellery Specialist – Fingerprint , Wax and Permanent Jewellery

We’re looking for someone special to lead two of our most intimate services:

• Fingerprint wax impression sessions

• Permanent welded jewellery experiences

You’ll be the face of our studio for these moments — guiding customers through emotional, hands-on processes that turn memories into wearable art.

What You'll Be Doing

• Host in-studio fingerprint ring sessions (taking wax impressions, guiding couples/families through the process)

• Prep, label, and manage orders going to our casting partners

• Operate permanent jewellery welding equipment (training provided)

• Deliver a polished, warm, unforgettable client experience

• Keep the studio organized, safe, and presentation-ready

• Capture content of the process for social media (if you’re into that!)

• Support occasional pop-ups or events where these services are featured
  

You’ll Love This Role If You Are:

• Passionate about jewellery, design, or hands-on crafts

• Great with people — warm, calm, and detail-oriented

• Confident working with small tools and processes (don’t worry, we’ll train you)

• Organised and able to manage small batches/orders

• Interested in creating meaningful moments for others — couples, families, even memorial pieces
  

If you're passionate about crafting jewellery and want to be part of a growing brand's journey, we'd love to hear from you!

Please contact us via our contact page or email c o n t a c t @ b y l u c i a . c o