すべてのアイテムはメルボルンのスタジオでデザインされ、1〜2営業日以内に発送いたします。オーストラリア国内は3〜5営業日、海外は7〜10営業日でお届けします。お急ぎの場合は contact@bylucia.co までご連絡ください。できる限り対応いたします。
予約注文のアイテムは在庫状況により、通常2〜3週間で発送いたします。発送時には自動でメールをお送りします。
Every piece comes with a 1-year warranty against faults. We don't offer exchanges for change of mind due to hygiene, but we stand behind every piece we make. If something isn't right, email us — a member of the team will sort it out personally.
水泳・入浴・香水のご使用前には外してください。多くのアイテムは耐水仕様ですが、完全な防水ではありません。着用しないときは By Lucia のポーチに保管してください。柔らかい布でやさしくお手入れください。適切なお手入れで、長く風合いを保てます。
WILL THE GOLD VERMEIL TARNISH?
With everyday care, no — vermeil holds its colour for years. Just keep it dry: off before swimming, showering, or working out, and away from perfume. If anything ever wears, the 1-year warranty has you covered.
I HAVE SENSITIVE EARS — ARE THESE SAFE?
The posts are 925 sterling silver, hypoallergenic and tested by sensitive-eared founders. If your ears are extremely reactive, the 9k Solid variant is the safest option.
DO I NEED MULTIPLE PIERCINGS TO WEAR THESE?
One — that's the whole idea. The chains sit naturally below your existing piercing to create the illusion of a stacked ear. If you do have more piercings, even better — they layer in with whatever you've got.
CAN I WEAR THEM EVERY DAY?
Designed for it. Lightweight chains that sit flat, no pulling on the lobe. Just remember the care basics — off before water, sweat, or sleep — and they'll last for years.
Hand-picked styles that layer effortlessly with your new earrings.
