Toutes nos pièces sont dessinées dans notre atelier de Melbourne et expédiées sous 1 à 2 jours ouvrés. Les commandes en Australie arrivent en 3 à 5 jours ouvrés. Reste du monde : 7 à 10 jours ouvrés. Besoin plus rapidement ? Écrivez à contact@bylucia.co et nous ferons de notre mieux.
Les pièces en précommande sont expédiées selon disponibilité, généralement sous 2 à 3 semaines. Vous recevrez automatiquement un e-mail dès l'expédition.
Every piece comes with a 1-year warranty against faults. We don't offer exchanges for change of mind due to hygiene, but we stand behind every piece we make. If something isn't right, email us — a member of the team will sort it out personally.
À retirer avant de nager, de vous doucher ou d'appliquer du parfum. La plupart de nos pièces résistent à l'eau, sans être totalement imperméables. Rangez-les dans votre pochette By Lucia lorsque vous ne les portez pas. Nettoyez-les délicatement avec un chiffon doux. Bien entretenues, vos pièces conserveront leur éclat pendant des années.
WILL THE GOLD VERMEIL TARNISH?
With everyday care, no — vermeil holds its colour for years. Just keep it dry: off before swimming, showering, or working out, and away from perfume. If anything ever wears, the 1-year warranty has you covered.
I HAVE SENSITIVE EARS — ARE THESE SAFE?
The posts are 925 sterling silver, hypoallergenic and tested by sensitive-eared founders. If your ears are extremely reactive, the 9k Solid variant is the safest option.
DO I NEED MULTIPLE PIERCINGS TO WEAR THESE?
One — that's the whole idea. The chains sit naturally below your existing piercing to create the illusion of a stacked ear. If you do have more piercings, even better — they layer in with whatever you've got.
CAN I WEAR THEM EVERY DAY?
Designed for it. Lightweight chains that sit flat, no pulling on the lobe. Just remember the care basics — off before water, sweat, or sleep — and they'll last for years.
I am really in love with my amare necklace! Got the Small size and its so dainty and pretty also the quality is really good! Loved the customer Service will always reccommend buying! 🩷
Hi Adelina, Thank you for your wonderful review! We're so glad you love your Amare necklace and appreciate our customer service. We hope you'll continue to explore our collection and find more pieces you love.
Hand-picked styles that layer effortlessly with your new earrings.
