The piece

Elevate your gift-giving experience with our Signature Gift Wrapping.

Our skilled team takes meticulous care in adding a touch of magic and elegance to your presents. Receive your order beautifully gift wrapped in a our Signature Gift Wrapping
Shipping

All pieces are designed in our Melbourne studio, shipped within 1–2 business days. Australian orders arrive in 3–5 business days. Rest of world: 7–10 business days. Need something sooner? Email contact@bylucia.co and we'll do our best to help you out.

Pre order pieces will be shipped depending on availability and usually between 2-3 weeks. You will be notified automatically with an email once the pre order piece has shipped.

Returns & Warranty

Every piece comes with a 1-year warranty against faults. We don't offer exchanges for change of mind due to hygiene, but we stand behind every piece we make. If something isn't right, email us — a member of the team will sort it out personally.

Jewellery Care

Remove before swimming, showering, or applying perfume. Most of our pieces are designed to withstand water however they are not fully waterproof. Store in your By Lucia pouch when not wearing. Clean gently with a soft cloth. With proper care, your pieces will maintain their finish for years.

Common Questions

WILL THE GOLD VERMEIL TARNISH?

With everyday care, no — vermeil holds its colour for years. Just keep it dry: off before swimming, showering, or working out, and away from perfume. If anything ever wears, the 1-year warranty has you covered.

I HAVE SENSITIVE EARS — ARE THESE SAFE?

The posts are 925 sterling silver, hypoallergenic and tested by sensitive-eared founders. If your ears are extremely reactive, the 9k Solid variant is the safest option.

DO I NEED MULTIPLE PIERCINGS TO WEAR THESE?

One — that's the whole idea. The chains sit naturally below your existing piercing to create the illusion of a stacked ear. If you do have more piercings, even better — they layer in with whatever you've got.

CAN I WEAR THEM EVERY DAY?

Designed for it. Lightweight chains that sit flat, no pulling on the lobe. Just remember the care basics — off before water, sweat, or sleep — and they'll last for years.

What They're Saying

Customer Reviews

Based on 5 reviews
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S
Sherry R.
5 Stars

This was a gift for my friend. She said she loved the crystal

Thank you for your feedback! We're glad your friend enjoyed the crystal.

E
Emma L.
5 Stars

Loved every bit of my order

J
Jo D.
5 Stars

As soon as I put the beautiful ring on it got me lots of compliments with it from my family

R
Rebecca J.
5 Stars

The wrapping was so lovely and perfect! ❤️

F
Freya
4 Stars

Very cute but necklace got tangled